Terms of service

Welcome to LIEVON. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. About LIEVON

LIEVON operates an online store offering everyday lifestyle products, accessories, and other consumer products through its website.

These Terms govern your use of the LIEVON website and your purchase of products from us.

2. Use of Our Website

By using our website, you agree that:

  • You will provide accurate and complete information when placing an order.

  • You will use the website only for lawful purposes.

  • You will not attempt to interfere with or damage the website or its functionality.

  • You will not use our website for fraudulent, abusive, or unauthorized activities.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, minor differences in product colour, appearance, packaging, or dimensions may occur due to photography, lighting, screen settings, manufacturing variations, or packaging updates.

LIEVON reserves the right to correct errors or update product information at any time.

4. Pricing

All product prices displayed on the website are subject to change without prior notice.

We reserve the right to correct pricing errors. If an order has been placed at an incorrect price due to a technical or listing error, we may contact the customer before processing the order and provide the option to confirm or cancel the order.

Applicable taxes and delivery charges, where applicable, will be displayed during checkout.

5. Orders

Placing an order on our website constitutes a request to purchase the selected products.

An order is considered accepted once it has been confirmed by LIEVON.

We reserve the right to cancel or refuse an order in circumstances including:

  • Product unavailability.

  • Incorrect pricing or product information.

  • Suspected fraudulent or unauthorized transactions.

  • Incomplete or incorrect customer information.

  • Delivery limitations or other operational reasons.

If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method.

6. Payment

We may offer various payment methods, including online payment and Cash on Delivery, depending on availability.

Customers are responsible for providing accurate payment and billing information.

For online payments, transactions may be processed through third-party payment service providers. LIEVON does not store sensitive payment information such as complete card numbers or CVV details unless legally permitted and required.

7. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated delivery timeline displayed on the website.

Delivery timelines may vary due to:

  • Courier delays.

  • Weather conditions.

  • Public holidays.

  • Remote delivery locations.

  • Operational or logistical issues.

  • Events beyond our reasonable control.

LIEVON shall not be responsible for delays caused by circumstances beyond our reasonable control.

8. Returns, Refunds & Replacements

Our return and refund policy allows eligible customers to request a return within 1 day (24 hours) from delivery, subject to the conditions specified in our Refund & Return Policy.

Products that are damaged, defective, incorrect, or materially different from the product ordered may be eligible for replacement or refund after verification.

Please refer to our Refund & Return Policy for complete details.

9. Intellectual Property

All content available on the LIEVON website, including logos, brand names, product images, graphics, photographs, text, designs, and other materials, is owned by or licensed to LIEVON unless otherwise stated.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our website content without prior written permission.

10. Third-Party Services

Our website may use third-party services such as payment gateways, logistics providers, analytics services, and other service providers.

Your use of such services may also be subject to the terms and policies of those third parties.

LIEVON is not responsible for the independent policies, services, or actions of third-party providers.

11. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

We may temporarily suspend the website for maintenance, upgrades, security reasons, or other operational requirements.

12. Limitation of Liability

To the extent permitted by applicable law, LIEVON will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability or consumer rights that cannot legally be excluded or limited under applicable law.

13. Changes to These Terms

LIEVON reserves the right to update or modify these Terms of Service from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts, subject to applicable consumer protection laws.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

LIEVON Customer Support
Email: [Your Email Address]
Phone/WhatsApp: [Your Contact Number]
Business Address: [Your Business Address]